Home servicesBrightside Plumbing
A$12k
Recovered from old leads
"Old enquiries, forgotten follow-ups, and past customers turned into booked work again."
Owner, home services business
★★★★★4.9/5· Trusted by 200+ AU operators
Run your whole business from one AI operating system.
One flat monthly price. Unlimited users. Guided Launch connects your enquiries, bookings, reviews, payments and AI follow-up — so you start seeing value in days, not months.
Unlimited usersOne flat priceLaunched with you
Guided Launch
Zapla, launched properly around how your business runs.
Step 01
Mapped
Your workflow, team and customer journey — captured in one session.
Step 02
Configured
Pipelines, inbox, bookings, reviews and follow-up built in your system.
Step 03
Rolled out
Training and check-ins so the system actually gets used from day one.
Plans
Choose the path that fits your business
Every plan includes unlimited users. The Launch Pack gets Zapla configured around how your business actually runs.
Core
For solo operators and small teams that need the essential operating system launched.
A$299/mo +GST
+A$995Launch Pack
- Unlimited users
- 2,500 contacts
- CRM, inbox and bookings
- Reviews, payments and mobile POS where configured
- Missed-call textback
- 250 SMS segments/month
Most Popular
Growth
For most businesses that want quote follow-up, reactivation and growth workflows.
A$499/mo +GST
+A$1,995Launch Pack
- Everything in Core
- 10,000 contacts
- Quote follow-up workflow
- Ghost-to-Gold standard workflow
- AI chat where relevant
- Funnels, pages and extra capture points
- 500 SMS segments/month
Scale
For larger teams, higher volume or multi-location businesses that need routing and reporting.
A$899/mo +GST
+A$3,500Launch Pack
- Everything in Growth
- 25,000 contacts
- 2 locations included
- Team routing and staff access controls
- Advanced reporting dashboard
- Scheduled rollout check-ins
- 1,000 SMS segments/month
Enterprise
Scale+
For businesses beyond standard Scale: 3+ locations, franchises, multi-brand groups or complex integrations.
Custom quote
+CustomLaunch Pack
- Franchise or multi-brand setup
- Complex integrations
- High-volume contacts, SMS, email or AI
- Custom migration and reporting
- Rollout model agreed before build
Prices are in AUD and exclude GST. SMS, Email, AI voice, WhatsApp, domains, payment gateway/card fees, ad spend, third-party tools, complex migrations and custom build work may be separate. No lock-in after launch. Thirty days notice.
Opportunity
Estimate what better follow-up could recover
Use your own numbers. Missed calls, slow replies, forgotten quotes, stale enquiries and old customers are often the easiest wins.
Missed calls, slow replies, forgotten quotes, stale enquiries or old customers.
Recoverable opportunity / month
A$5,846
Recovering even 20% is worth A$1,169/mo. Zapla Growth is A$499 — payback in ~2 weeks.
Book a Call →Illustrative only, not a promise of results. The Guided Launch call maps your actual business before any recommendation.
Launch Pack
What your Launch Pack actually builds
The Launch Pack is not a setup admin fee. It is the first build of your operating system, scoped by plan.
1
Capture enquiriesForms, missed calls, inbox, chat and social connected.2
Move work forwardPipelines, quote follow-up, reminders and bookings configured.3
Get paid and reviewedPayments, invoices, mobile POS and reviews set up.4
Reactivate opportunitiesOld leads, past customers and cold quotes prepared for follow-up.Website capture point: a landing page, enquiry form, booking calendar, quote request, webchat or similar entry point connected to Zapla. Extra work is quoted before it starts.
Customer results
Businesses recover more from the leads and customers they already have
Zapla helps service businesses respond faster, convert more enquiries, recover lost revenue, retain customers, generate more reviews, and identify upsell opportunities already sitting in their business.
Home services
AutomotiveNorthside Auto
5×
Faster enquiry response
"Missed calls, forms, and messages now get an instant reply before the customer goes elsewhere."
Service Manager, automotive workshop
TradesRiverside Electrical
38%
More quotes converted
"Every quote is followed up automatically, so warm prospects don't disappear when the team gets busy."
Operations Lead, electrical contractor
AppointmentsStudio Bloom
24%
More customers booked
"More enquiries turned into appointments because every lead was followed up quickly and consistently."
Clinic Manager, appointment-based business
Local servicePeak Property Care
3×
More reviews requested
"Happy customers are asked at the right time, helping the business build trust and win more local work."
Customer Experience Manager, local service business
RetentionComplete Care Co.
18%
More repeat customers
"We now stay in touch after the first job with reminders, check-ins, offers, and rebooking prompts."
General Manager, service-based business
SalesMetro Trade Services
A$8k
Upsell opportunities identified
"We could finally see which customers were ready for upgrades, add-ons, repeat work, or follow-up services."
Sales Manager, trade services company
OperationsUrban Service Group
6 tools
Replaced with one system
"CRM, SMS, email, bookings, forms, reviews, automations, and pipeline tracking now work from one place."
Founder, growing service business
16 TOOLS · ONE OPERATING SYSTEM Replace the messy stack
Replace the messy stack
running your business.
Zapla brings your website, funnels, CRM, pipelines, inbox, bookings, forms, payments, reviews and follow-up into one connected operating system, on one bill.
ONE BILL · SAVE A$2000+/MONTH IN DISCONNECTED TOOLS
Extras
Optional add-ons
The plan stays simple. Usage-heavy or custom work is handled separately.
AI Receptionist
AI answers calls, qualifies enquiries, takes details or routes calls where configured.
From A$495/mo from Growth. Setup quoted.
Ghost-to-Gold Campaign
Reactivate old leads, past customers or cold quote lists with a structured campaign.
Campaign sprint from A$1,500 + usage.
Extra capacity or build
Extra contacts, locations, integrations, reporting, workflows or custom pages.
Quoted based on scope.
Where value shows up
Where Zapla creates value
The biggest wins come from faster follow-up, fewer missed enquiries, cleaner handover and reactivating old opportunities.
Recover
Missed enquiries
Missed calls, forms, chat and social messages captured and followed up before they go cold.
Convert
Quoted work
Quote reminders, tasks and follow-up workflows stop opportunities from sitting untouched.
Save
Admin time
Bookings, reminders, payments, review requests and updates run through one connected system.
Reactivate
Old customers
Past customers, cold quotes and stale leads organised into structured follow-up campaigns.
FAQ
Questions before you choose
The key things to understand before booking a Guided Launch call.
Ready when you are
Let's launch Zapla around your business.
Book a call. We'll map how your business runs, recommend the right plan, and show what should be launched first.